Amy Hillis is a thought leader in the pet care industry and Co-Founder of Social Pet Hotel and Daycare, a multi-location pet care company serving the Charlotte, NC area. She is passionate about educating and empowering pet care professionals to better serve their clients and lead their teams with confidence and compassion.

Amy holds a Bachelor’s Degree in Education from Ohio University, a Master’s Degree in School Counseling from the University of North Carolina at Charlotte, and a Certificate in Leadership and Change from Queens University of Charlotte.

Drawing from her background in education, Amy discovered that her passion for differentiated instruction, meeting each learner’s unique needs, translated seamlessly into the pet care industry. She applies this philosophy to drive the growth of Social Pet and to help other business owners reach their goals.

A dedicated advocate for professionalism in pet care, Amy has served on the Professional Animal Care Certification Council (PACCC) board, helping to advance independent certification standards for the industry. She has developed educational content for pet care organizations and professionals, and is a sought-after international speaker at industry conferences.

Amy is a two-time recipient of the IBPSA Industry Leader Award, recognizing her outstanding contributions to the pet care industry through education, leadership, and animal welfare. She is also an author, speaker, Certified Professional Animal Care Operator, Pet Tech Instructor, and Fear Free Certified Professional.

Amy lives in South Carolina with her husband, son, and two dogs. She and her husband also maintain a farm in the North Carolina mountains, home to a variety of rescued animals, including pigs, horses, chickens, and goats.